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Crash while loading part from SVG in company environment #13874

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dt64 opened this issue Dec 30, 2024 · 2 comments
Closed
2 tasks

Crash while loading part from SVG in company environment #13874

dt64 opened this issue Dec 30, 2024 · 2 comments
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@dt64
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dt64 commented Dec 30, 2024

Description of the bug

PrusaSlicer crashs with "boost::filesystem::status illegal function [system: 1]" message while trying to import svg as part etc from Windows server-stored profile.
If same file is loaded from local drive all works fine.

Project file & How to reproduce

steps to reproduce:

  • use Windows 10 Pro in company environment with ADs etc.

  • work on a project

  • rightclick your object and use "add part -> SVG"

  • select SVG from a server-stored profile folder, e.g. \\server_name.local\my.documents$\Bob.Buttons\My Documents\My Pictures\test.svg

  • enjoy error message:
    'Internal error: boost::filesystem::status illegal function [system: 1]: "\server_name.local\my.documents$\Bob.Buttons\My Documents\My Pictures\test.svg"'

  • same file from same location loads without issues if imported in new empty project

  • same file loads ok as added part if loaded from a locally mounted drive

Checklist of files included above

  • Project file
  • Screenshot

Version of PrusaSlicer

Version 2.9.0

Operating system

Windows 10 built 19045 64bit

Printer model

Ender 3

@Jony01
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Jony01 commented Jan 2, 2025

Sorry, I can't reproduce your report.

May be, there is some Access Issues into your company environment
In case, there is different behavior for same file (once it works and once not),
check that file is not locked by another process.

OR

File System Error: There might be an underlying problem with the file system, such as corruption or hardware issues.

Till, I do not have enough information to reproduce I can't fix it.

@Jony01 Jony01 added the Emboss label Jan 2, 2025
@dt64
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dt64 commented Jan 2, 2025

hm, I can easily reproduce it here with a number of files.
If loaded "normally" it just works, if loaded using "add part" it fails.

Workaround:
Copy file to a locally mounted partition and use from there.

@Jony01 if you can't reproduce in your environment I'm happy to provide additional info, just would need what's required.
Or we just keep it here (maybe closed to be re-opened) in case more people have same experience.

@Jony01 Jony01 closed this as completed Jan 3, 2025
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