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Issue logging in on HA Companion App on IOS #23315

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4 tasks done
Smk3416 opened this issue Dec 16, 2024 · 0 comments
Open
4 tasks done

Issue logging in on HA Companion App on IOS #23315

Smk3416 opened this issue Dec 16, 2024 · 0 comments

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@Smk3416
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Smk3416 commented Dec 16, 2024

Checklist

  • I have updated to the latest available Home Assistant version.
  • I have cleared the cache of my browser.
  • I have tried a different browser to see if it is related to my browser.
  • I have tried reproducing the issue in safe mode to rule out problems with unsupported custom resources.

Describe the issue you are experiencing

I have an Iphone 13 currently on IOS 18 firmware. I am not able to log in on the HA companion app, it just sits there saying it can't connect. I cannot log in on the iphone via the safari app either. However on my iPad which is on IOS 17, I can log in just fine either via safari or via the app. I have discussed this with Bruno Pantaleao on discord (listed as issue 3194), where he attempted to help me via various options (clearing front end cache, resetting, changing user ID, deleting server etc). Nothing worked.

Describe the behavior you expected

ha1
When upgraded to ios 18, you should not be able to login via the HA companion app. It just shows the attached screen. Clearing the front cache/resetting/changing user id/deleting server/changing round internal/external URL should have no effect).

Steps to reproduce the issue

  1. Upgrade iphone to IOS18
  2. Attempt to login via HA app

...

What version of Home Assistant Core has the issue?

2024.12.2

What was the last working version of Home Assistant Core?

No response

In which browser are you experiencing the issue with?

iOS safari

Which operating system are you using to run this browser?

ios

State of relevant entities

No response

Problem-relevant frontend configuration

HA companion app 2024.9.5

Javascript errors shown in your browser console/inspector

No response

Additional information

No response

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