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[Bug] 无法正确使用实时聊天功能 #5980

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taohaowei opened this issue Dec 25, 2024 · 1 comment
Open

[Bug] 无法正确使用实时聊天功能 #5980

taohaowei opened this issue Dec 25, 2024 · 1 comment
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@taohaowei
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📦 部署方式

官方安装包

📌 软件版本

V2.15.8

💻 系统环境

macOS

📌 系统版本

Sonoma 14.6.1

🌐 浏览器

Chrome

📌 浏览器版本

🐛 问题描述

您好,我无法开启录音,显示是这样的,我怀疑是对应的软件权限没有打开,但是我无法在软件中找到开启开关
image
image

猜测问题是:
确定NextChat在列表中显示,并且开关已打开。
如果NextChat不在列表中,可能是因为软件尚未请求麦克风权限。
如果开关是关闭的,则其打开。

📷 复现步骤

1、打开实时聊条功能
2、新建聊天
3、切换为实时语音模式

🚦 期望结果

ui 正确加载而非空白

📝 补充信息

No response

@taohaowei taohaowei added the bug Something isn't working label Dec 25, 2024
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Bot detected the issue body's language is not English, translate it automatically.


Title: [Bug] Live chat function cannot be used correctly

📦 Deployment method

Official installation package

📌 Software version

V2.15.8

💻 System environment

macOS

📌 System version

Sonoma 14.6.1

🌐 Browser

Chrome

📌 Browser version

five

🐛 Problem description

Hello, I cannot turn on recording. The display is like this. I suspect that the corresponding software permissions are not turned on, but I cannot find the enable switch in the software.
image
image

Guess the question is:
Make sure NextChat is displayed in the list and the switch is turned on.
If NextChat isn't on the list, it might be because the software hasn't requested microphone permission yet.
If the switch is off, it is on.

📷 Steps to reproduce

  1. Open the real-time chat function
  2. Create a new chat
  3. Switch to real-time voice mode

🚦 Expected results

ui loads correctly instead of being blank

📝 Supplementary information

No response

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